Customer Experience Suite | Shipium

Announcing Always-On Audit

Optimize trade-offs at every decision, automate financial tie-out, and minimizes errors.

Shipping AI

AI Engine

The system powering Shipium's decisions.

Models

Purpose-built for the shipping industry.

Research + News

Insights from the team building Shipium.

Technology

Carrier Network

Pre-integrated services available to all.

Integration

A proven framework for platform implementation.

Rules Engine

Universal logic that propagates instantly.

Console

No-code centralized configuration management.

By Industry

Retail

Show fast and accurate promises that cost less to ship.

3PL

Shipping orchestration that ties out with analytics and billing.

Healthcare & Life Sciences

Power modern delivery models with an integrated solution.

B2B

Centralize and optimize your shipping network to reduce costs.

By Use Case

The Opportunity

Use your data to offer more accurate dates that convert. The ecommerce team knows that a concrete data will convert more effectively, but the operations team has different margin and on-time-delivery incentives.

Shipium Customer Experience Suite

One promise, carried from cart to doorstep.

Make a Promise

Put an exact date on the product page and at checkout, modeled from ML-powered transit predictions.

Keep the Promise

The date you display constrains carrier selection. Keeping your word is how the network is configured.

Track it

Shipium consolidates tracking events across parcel and LTL carriers into one standardized feed. Every carrier reports differently, but one integration keeps your customers informed.

Delivery Promise

Delivery Promise moves you from static ranges to exact, ML-powered dates while giving you controls to segment for different customers, channels, and seasons.

ML-Powered EDDs

Dates driven by Shipium's dynamic time-in-transit predictions.

Promise Rule Configurations

Create and manage rulesets for advanced strategies.

Full Experience Control

A date returned by API, your front end, your design system, your experience built around it.

Built for Both Sides of the Promise

Ecommerce gets a date that sells while operations get a date that holds. The promise stops being a negotiation when both are looking at the same date.

Shipping Analytics

Every carrier. One feed. Your preferred interface. Shipium consolidates tracking events into one standardized feed.