Customer Experience Suite | Shipium
Announcing Always-On Audit
Optimize trade-offs at every decision, automate financial tie-out, and minimizes errors.
Shipping AI
AI Engine
The system powering Shipium's decisions.
Models
Purpose-built for the shipping industry.
Research + News
Insights from the team building Shipium.
Technology
Carrier Network
Pre-integrated services available to all.
Integration
A proven framework for platform implementation.
Rules Engine
Universal logic that propagates instantly.
Console
No-code centralized configuration management.
By Industry
Retail
Show fast and accurate promises that cost less to ship.
3PL
Shipping orchestration that ties out with analytics and billing.
Healthcare & Life Sciences
Power modern delivery models with an integrated solution.
B2B
Centralize and optimize your shipping network to reduce costs.
By Use Case
- Simulation
- Delivery Promise
- Delivery Date Enhancement
- Shipment Tracking
- Route Optimization
- Packaging Optimization
- Address Validation
- Mode Optimization
- Zone Skipping
- Carrier Load Management
- Rating Engine
- Label Engine
- Pack Station
- Ship-from-Store
- Dropshipping
- International Shipping
- Billing Management
- Shipping Analytics
The Opportunity
Use your data to offer more accurate dates that convert. The ecommerce team knows that a concrete data will convert more effectively, but the operations team has different margin and on-time-delivery incentives.
Shipium Customer Experience Suite
One promise, carried from cart to doorstep.
Make a Promise
Put an exact date on the product page and at checkout, modeled from ML-powered transit predictions.
Keep the Promise
The date you display constrains carrier selection. Keeping your word is how the network is configured.
Track it
Shipium consolidates tracking events across parcel and LTL carriers into one standardized feed. Every carrier reports differently, but one integration keeps your customers informed.
Delivery Promise
Delivery Promise moves you from static ranges to exact, ML-powered dates while giving you controls to segment for different customers, channels, and seasons.
ML-Powered EDDs
Dates driven by Shipium's dynamic time-in-transit predictions.
Promise Rule Configurations
Create and manage rulesets for advanced strategies.
Full Experience Control
A date returned by API, your front end, your design system, your experience built around it.
Built for Both Sides of the Promise
Ecommerce gets a date that sells while operations get a date that holds. The promise stops being a negotiation when both are looking at the same date.
Shipping Analytics
Every carrier. One feed. Your preferred interface. Shipium consolidates tracking events into one standardized feed.