Shipium's Trust Center

Trust Center

Shipium makes fast, cost-effective, and accurate shipping possible through our intelligent API-first platform deeply integrated into your systems.

Updated on January 14, 2026

Overview

Welcome to Shipium's Trust Center. At Shipium trust is woven into the fabric of everything we do. To keep your data safe and private, we deploy industry-leading security safeguards across our systems. We continuously monitor, test, and improve our security program so you can rest easy knowing that your data is safe.

Use this portal to learn about our governance posture as well as request access to our documentation.

Compliance

Documents

• Shipium AI Trust and Security Whitepaper v1.2
  Download
• Shipium Security Whitepaper v1.3
  Download
• Shipium SOC 2 Type 2 - 2025
  Request

Controls

View all 53 controls

• Access Control

  • Access Control Policy and Procedures
  • Access Provisioning
  • Access Termination

• Business Continuity and Disaster Recovery

  • Contingency Plan
  • Contingency Plan Testing

• Configuration and Change Management

  • Change Management and Software Development Life Cycle
  • Change Management and Software Development Policy and Procedures
  • Configuration Management

• Incident Response

  • Incident Response Plan
  • Incident Response Testing

• Information Security Program Management

  • Control Assessments
  • Guidelines and Support Resources
  • Information Security Policy and Procedures

• Personnel Security

  • Access Agreements
  • Performance Reviews
  • Personnel Screening

Subprocessors

AWS

• Cloud Computing
  Amazon.com, Inc., is an American multinational technology company based in Seattle, Washington, that focuses on e-commerce, cloud computing, digital streaming, and artificial intelligence.

• US-West, US-East

MongoDB

• Cloud Computing, Database
  MongoDB is a cross-platform document-oriented database program. Classified as a NoSQL database program, MongoDB uses JSON-like documents with schema.

• US-West, US-East