The path to improved experiences, optimization, and automation

Turn your supply chain into a strategic value driver by adopting a new operating model meant for the modern age.

The Problem with Supply Chains Today

Companies want their supply chains to be a strategic engine to their growth, but they are burdened with legacy tech and processes holding them back.

Customers expect more

From consumers to corporations, buyers have more options than ever before and expect more from sellers in the modern age. If you can't compete on convenience, you will slow growth and lose customers.

Complexity is out of control

The pace of new technology has ironically made supply chains more fragile. The enemy is complexity, which is why operators often feel their supply chain is a Leviathan, unable to understand or control it.

The Classic Operating Model Doesn't Help

Organizations today have tried to change by using data, but they are stuck in a world with little insights and even less action.

That's Why We Built Shipium

We provide a centralized platform for optimizing the logistics parts of a modern supply chain that we think of as a Shipping Operating System.

End-to-End Shipping Platform

On top of the platform are a collection of solutions that coordinate workflows, teams, and data across your existing technical systems to help turn shipping into a strategic value driver for your business.

Customer Focus

Supply chains are built from the ground up to serve customers.

Making Promises You Can Keep

Competing for customers requires you to make competitive promises. It's what creates healthy brands. The supply chain is responsible for a major portion of the purchase experience, from retailers competing for consumers to B2B firms competing for corporate budgets.

What does it mean to make a promise you can keep?

• Product availability: The supply chain is procuring goods to make available to customers when they need it, and gives the transparency of that availability.
• Delivery transparency: Customers will buy more if they know when they will get it. Providing accurate estimated delivery dates is essential.
• Optionality: Sometimes customers want to schedule delivery, organize a pickup, or choose between faster or cheaper options.
• Product quality: Suppliers are a critical part of products not failing on their brand promise.
• Returns experience: Customers want a convenient relationship with their vendors and brands.

The principles of a customer-focused supply chain

Continuous Optimization

Superior experiences on the frontend requires backend machinery to help you keep the promises that you made.

Bending the Cost Curve with Shipium

Most companies still view supply chain costs as fixed in stone. The best example is the trade-offs between delivery speed and shipping cost that every customer-focused business has to make.

Old World

As speed gets faster, costs go up. Finance and Operations prioritize shipping as cheaply as possible resulting in a worse experience, whereas Marketing wants to deliver as fast as possible at any cost.

We Power Continuous Optimization

Core platform components drive every solution.

The three reasons companies struggle to optimize

• Competing Org Incentives: Different parts of the org work towards KPIs that negatively impact other teams, resulting in poor global outcomes for the company.
• No Data Leverage: Access to meaningful data is still a problem for most companies.

Flexible Automation

The keys to profitable scale are found through managing trade-offs with automation.

The four unlocks of automation with Shipium

1. Self-Adjusting Models: The goal of machine learning is to let the machine learn and adjust as conditions and results change.
2. Flexibility: The world is in constant flux, so you must eliminate single points of failure and mitigate risk.
3. Repeatability: Workflows, data, and models combine to make a process scalable without requiring human intervention.

The Modern Operating Model

Kickstart a Flywheel of Strategic Growth

Modern supply chains continuously reinvest into new innovations that power more growth and extra cost savings for the company.